Frequently Asked Questions

Everything you need to know about shopping with Nuts & Bolts.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.

How do I initiate a return or exchange?

If you are not satisfied with your purchase, you can return items within 30 days of delivery. Visit our Returns Portal with your order number and zip code to generate a prepaid shipping label.

Are your clothing items true to size?

Most of our apparel follows standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit. If you are between sizes, we recommend sizing up for a relaxed look.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How should I care for my garments?

To maintain the quality of your items, we recommend machine washing in cold water and hanging to dry. Specific care instructions are located on the interior tag of each garment.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.